Management Process

Integrated systems that support your operation 365/24/7

OUR APPROACH

HOTEL MARKET MANAGEMENT

We maintain a comprehensive, dynamic hotel database rich in searchable details, including property information, neighborhood information, features, amenities, management, security, upgrades, and locale data to enable us to quickly identify the best-fitting properties that meet your needs. 

BEST RATES

We negotiate the best rate and terms according to the existing market conditions, the expected forecast based on a myriad of economic supply and demand factors, in addition to the provided airline specifications. 

INVOICE & RECONCILIATION

Our fully customizable invoicing tool will enable you to manage all of your lodging contracts for compliance, discrepancies, invoicing, and reconciliation.

ROOM BLOCK APPLICATION

Our Room Block application enables bulk booking for scheduled crews and individual bookings for IROP crew members, business travel, distressed crews, and delayed passenger handling.

REPORTING & PERFORMANCE APPLICATIONS

Our reporting tool aggregates data across our solutions suite including issues tracking and resolutions, and employee satisfaction results to help you with annual forecasting and market planning.

SCHEDULE LOAD

Our Schedule Load application manages regular and irregular crew schedules to enable monthly hotel planning and hourly updates. Using both one-way and two-way interfaces, we ensure that no crew-member goes unaccounted for.